Home > Patients and Visitors > COVID-19 Update

COVID-19 Update

Latest Information on COVID-19 Precautions

The safety of our patients and staff has always been and remains our top priority.

As the world continues to navigate the challenges presented by COVID-19, we realize that some people may have questions about coming to the hospital even as they seek to address pressing health issues. Please note that we have implemented extraordinary measures and additional protocols to help ensure a safe and clean environment for our patients, physicians, staff and community. We are actively monitoring and responding to all recommendations made by the Centers for Disease Control (CDC) and our local Health Authority.

Thank you for entrusting your care to us. When you or your loved ones need services, know that we are here… safe, trusted and ready to deliver a superior healthcare experience.

Emergency Department – Do Not Delay in Seeking Critical Care

Our Emergency Department is staffed 24/7 to serve those with emergency medical conditions. Individuals experiencing serious injuries or medical symptoms such as chest pain, numbness, difficulty breathing or mental confusion should call 9-1-1 or go to the nearest emergency department. It could save your life.

Our rooms are private and have UV light technology that kills germs once a room is unoccupied. Curtains and doors are kept closed and patients are separated based on symptoms.

Individuals Experiencing COVID-19 Symptoms

If you develop a fever or cough or have difficulty breathing, or have had close contact with someone who has had a confirmed positive COVID-19 test result, please seek medical attention by calling your provider’s office or an Urgent Care Center.

If you need help deciding if you should seek medical care, access the CDC Coronavirus Self-Checker on the CDC COVID-19 Symptoms page by clicking on the Coronavirus Self-Checker button at the top of the page.

Hospital Services and Programs

The hospital is fully operational. We are monitoring for symptoms in patients and implementing isolation protocols, if needed.

Most community health education programs offered by the hospital in the near term have been canceled or postponed; please follow the hospital on Facebook for updates.

Telehealth

For your convenience and safety, virtual visits via telehealth technology are available to address many non-emergency health concerns. Virtual visits allow you to speak with a healthcare provider using a phone, tablet or computer from the comfort of your own home.
Learn more about how to arrange a Telehealth visit

Elective Procedures

Our surgery teams are working with physician offices to accommodate the scheduling of surgeries and procedures that were postponed due to COVID-19 or that may have recently become a health priority. If you are scheduled for a procedure, please confirm with your doctor that it remains on schedule. Please see the Visitation section below for information on visitors dropping off and picking up patients for outpatient surgery.

Visitation Guidelines

Consistent with community efforts around social distancing to limit the exposure to individuals who may have contracted COVID-19 but are at that time asymptomatic, we have revised our Visitation Policies to help protect our patients and their loved ones.

  • Inpatient areas: No visitors are permitted at this time.
  • Certain compassionate care/end-of-life situations: Limited to two screened negative visitors. Visitors are limited to a specific room only.
  • Patients with physical, intellectual, and/or developmental disabilities: One screened negative support person is allowed to be with the patient.
  • Emergency Department: No visitors are permitted at this time.
  • Outpatient Surgery: Anyone accompanying the patient is asked to remain in their car or be available by cell phone so we can call them to pick up the patient at discharge.
  • Outpatient visits: Anyone accompanying the patient is asked to remain in their car or be available by cell phone so we can call them to pick up the patient at discharge.
  • All visitors/support people must be 18 or older.
  • Everyone must bring and wear a mask before entering the hospital and must undergo a temperature check and screening.
  • All vendor in-person sales demonstrations and meetings are suspended. We would encourage web-based or telephone meetings during the interim, if necessary. Vendors that play essential roles in patient care-related procedures, facilities maintenance/management, biomedical engineering support, and/or support of ongoing operations will be screened and allowed into facilities for these specific functions.
  • Items (reading material, phone chargers, etc.) may still be dropped off for delivery at the Main entrances. All items should be contained in an envelope or plastic bag with the patient’s name and room number legibly printed on the outside.

Thank you for your cooperation and for being an advocate for the health and care of your loved ones and all hospitalized patients.

Prevention

The CDC recommends individuals and families follow everyday preventive measures.

  • Social distancing – avoiding crowds and crowded spaces, avoiding handshaking and hugging, deliberately staying at least six feet away from other people, and replacing in-person visits with remote check-ins using technology.
  • Cover coughs and sneezes with a tissue, then dispose of the tissue.
  • Wash hands often with soap and water for at least 20 seconds; especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.
  • If soap and water are not readily available, use an alcohol-based hand sanitizer with 60–95% alcohol.
  • Routinely clean frequently touched surfaces and objects.
  • Stay home when you are sick with respiratory disease symptoms.

Additional Resources

We are accepting donations!

Our staff of healthcare providers is currently equipped to keep patients and our workers safe. However, it is expected that over the next few weeks, we will experience a shortage of personal protective equipment (PPE).

If you are interested in providing items (donated or hand-made) to our facility, kindly follow the user-friendly instructions here. To make a donation, contact us. We thank you for your generosity and your time.

NOTE: When making masks, please do not use dryer sheets and/or fabric softener due to Allergens.

Opt-in today for email communications from us, including service line information, hospital programs, and health and wellness updates.